Source: Amazon Kenya

 

If you are shopping on Amazon – the U.S.-based online retailing site – then the below given news is totally worth your time. Next time you make a purchase on the e-commerce platform, remember that there are some fake deals on the online retailing site as well. The online retailing site is populated with third-party retailers that sell and ship their own products; hence, it is not always Amazon that gives you the deal.

How hackers generate money through Amazon?

The Amazon Marketplace is filled with countless retailers and third party sellers. The online retailing site tries its best to control and manage the third-party sellers to avoid selling fake or counterfeit goods and prevent customers from getting scammed. In recent weeks, there has been news about hackers getting into this marketplace and putting up fake deals.

The report by the Wall Street Journal says, “Hackers are taking over third-party Amazon Marketplace seller accounts to post non-existent items and fake deals, stealing tens of thousands of dollars from customers and sellers alike.” By password reuse attacks, the hackers breach into accounts. Those thieves use passwords and credentials stolen from other data breaches and the ones that are sold on the Dark Web. The massive data breaches took place in LinkedIn and Yahoo last year.

Both dormant and active sellers are being targeted by these hackers and the thieves exploit the good ratings and positive feedbacks received by the account’s history. What really happens is that – after taking over the accounts, the hacker put up very enticing fake deals and change the accounts and banking information of the seller. By doing this, they get a lot of demand of products and a lot of money garnered through those demands. The product is never sold or delivered to the purchaser.

Amazon must take measures to stop these hackers

In this time and day, when the e-commerce giants like Alibaba, Amazon, eBay, etc. are the top online marketplaces in the world, it gets important that they keep both their seller and buyers safe from cybercriminals. When a customer complains about an unshipped product or demands its refund, the e-commerce company charges the original account holder who has not sold the products or even received the payment.

According to an Amazon spokesperson, the customers are always “protected by Amazon’s A-to-z Guarantee that covers all purchases made on Amazon.com, either from Amazon itself or from third-party sellers.” The person adds in their statement that the online retailer wants its customers to buy with confidence anytime they make a purchase on Amazon.com. They further add, “With the A-to-z Guarantee, customers are always protected whether they make a purchase from Amazon or a third-party seller. If ever the product doesn’t arrive or isn’t as advertised, customers can contact customer support for a full refund of their order.”

 

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