Source: Capital FM

Facebook – the social media giant – is down for many users in the USA, Europe and the UK. Hundreds of thousands of users of the social media platform are not able to load or login the homepage of Facebook. There is, however, this one simple trick that can assist you in accessing the website during the outage.

Facebook unreachable for thousands of users in the US

At around 10:30am, the first outage reports of the social media platform began to appear online and now, few hours later, this is seen as one of the worst Facebook outages to hit in the last year. Several unsubstantiated reports have claimed on the micro-blogging site –Twitter – that the social networking site is going through a “catastrophic” internal problem that is the reason behind the login problems for users.

But these claims should not be taken too seriously because it is not certain where users are sourcing this information. According to some people, the ongoing outage is the result of a DDoS (Distributed Denial of Service attack). According to the report from Facebook users, the social networking site is suffering an outage across Europe, the UK and the US currently.

The error message, which comes on the homepage, reads, “The site can’t be reached. The webpage at might be temporarily down or it may have moved permanently to a new web address.” But the Facebook users have shared a simple tricks that is appearing to solve the problem temporarily.

Trick to solve the problem

There is an easy trick that could solve the Facebook outage issue for you in a few seconds. You just have to hold down the Shift button on your keyboard and refresh the webpage. The users on Windows machines will have to hold down the Ctrl button and then refresh the webpage to solve this problem. This is called a “hard refresh.”

The issue is resolved because the cache of your browser for a particular page clears, allowing it to load the latest version of the page. Facebook users are reporting success in loading a working version of the social networking site after using this method. The social media giant loaded as normal in the tests, enabling the user to scroll the News Feed inside Google Chrome after a hard refresh. Around 39% of users have been left unable to login to the social media giant, according to the Down Detector data.